Edsam Company Ltd is totally committed to protecting the privacy of our site visitors and customers. We will not disclose information about ourcustomers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you.
We will not sell your name, address, e-mail address or personal information to any third party.
Communication & Marketing
If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone.
What are Cookies?
A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit Edsam, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.
Welcome to Edsam Company Ltd. By using this website, you signify your agreement to be bound by these conditions.
ORDER AND PAYMENT
Like any other online shop, Edsam requires full payment before orders are placed. We will not place your order until payment is made into our accounts. Please note that we do not accept cheques or cash paid directly to our partner. All payments must be made to the bank/via paypal.
Our exchange rates vary according to the forex market. We use the pound sell rate. Our rate might be slightly higher than the prevailing market sell rate because of bank charges we will incur in transfering the money from Ghana to U.K.
Some products may be subject to custom charges when delivered to your country. Those charges cannot be determined by us. In event of any customs charges on customers' ordered products, you will have to pay those charges when your goods are delivered to you.
SERVICE AND DELIVERY CHARGES
These charges are calculated per complete order. Any discounts applied to a completed order wouldn't apply to any additions made later on. Any additions will be treated as a new order and therefore new charges will apply.
ORDER COLLECTIONS IN GHANA
Customers that opt for the bulk delivery option are deemed to collect their items in person/authorised person from our office in Accra. Option to have items delivered to your door is available. If you want your items delivered to your door, please arrange with our country manager.
RESPONSIBILITY (Personal Shopping Service)
Edsam will not be responsible for condition of items sold by various UK/USA sellers you choose. We will do our best to get the right item from right suppliers but if you insist on a particular seller for a product and we buy from that seller on your behalf, we won't be responsible in case there is a problem with that item.